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The Reward Program Is a Joke

SandraCooke
Neighbour

I'm really disappointed with the current state of the reward program. It’s frustrating to see so few options available for redemption, and it’s even worse that most of them have been out of stock for over a year.

Can we please get some better options? It would be great to see iTunes, Xbox, PlayStation, Starbucks, Sephora, Razer, and GameStop gift cards added to the mix. Those would actually feel like worthwhile rewards!

Also, can we talk about the limit of redeeming just one card every 24 hours? It's laughable that you can’t even redeem your own points without waiting.

Rewards should actually feel rewarding. Let’s make some improvements!

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi @SandraCooke - this is all great feedback! We will pass this on to our Rewards Team