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Password recovery no email received

aryaafshar
Neighbour

I forgot my password and pushed the forgot email. But after many tries I didn't receive any email. 

3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

Have you checked your Spam/Junk folders?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

I searched in Spam and Junk files there is no any email related to Tellus.

Gotcha. Have you confirmed that the email address you put in for recovery matches the one on your account?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.