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My rewards not working

Cdudzicz
Just Moved In
Whenever I try to redeem a reward an error pop up cones up that says current unavailable to process this. I've tried the app, website, incognito modd, etc. What is the issue?
2 REPLIES 2

A-B
Community Manager
Community Manager

Does it say something along the lines of 'There was an error processing your redemption!' or something different? 

It says "You are temporarily unable to redeem this item"

Says that for everything I try to redeem.