2FA for My TELUS logon not detected properly

[xray]

I have had 2FA turned on since it was first available.

I noticed recently when I log on to My TELUS there is a warning prompting me to turn on 2FA. While it's good to prompt users to make their accounts more secure it's a bit annoying to see this when it's already on.

[dru]

@xray Is this the web portal or app?

[xray]

Web Portal, I haven't see the warning in the App.

[dru]

Let me see what I can find out. Stay tuned!

[xray]

I just logged on to the Web Portal and it's still there

If I click on the "Set it up" link it shows the page that tells me "You'er not using 2-factor authentication" (second screen shot in my original post.

[dru]

Our digital team is aware and looking into this. 

[xray]

Is the warning supposed to show in the App as well if 2FA is off?