Mobility

Trusted answers and information and Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

Spam SMS/Texts

Community Manager
  • Contributors:

Ever got one of these texts?

 

Ever wondered if it’s for real? It isn’t.

This is a spam SMS (AKA spam text).

 

Things to look for when identifying spam:

  • Too good to be true
  • Spelling errors
  • URL looks suspicious
  • Odd formatting

 

These messages are scams and you should never reply to them. You may have the desire to respond to the message, but if you do, it confirms that it’s an active number and the spam will continue and possibly increase.

 

If the spam message includes a link, do not click it. Links in the message may take you to a fake website that may ask for your personal information

 

Protect Yourself

 

Report it.

Forward the spam message to 7726 (SPAM) so it can be investigated and actioned. Reporting spam is free and does not count toward your data or text message package.

 

Delete it.

 

For more information on spam messages and instructions on how to report the message, visit our support page at: http://www.telus.com/support/article/report-spam-texts-smartphone

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