Mobility

Trusted answers and information about Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

How to add a Fast Pass or data top-up

Community Manager

If you’re running low on data, plan in advance and consider adding a one-time top-up of extra data to get you through your bill cycle.

 

Fast Passes and data top-ups come in different sizes and auto-expire at the end of your current billing cycle so all you have to do is add it and forget it.

 

TELUS Peace of Mind Endless Data Plans

If you subscribe to an endless data plan, like our Peace of Mind and Peace of Mind Connect, and need more full-speed data until your next billing cycle, Fast Passes are available as an option.

 

Data top-ups for standard plans

For all other standard data plans, top-ups are available to provide extra data until your next billing cycle. If you share your data plan with other devices on your account, any data top-ups you purchase will also include shareable data.

 

How to add Fast Passes and data top-ups

From a computer:

  1. Login to your My TELUS account
  2. Click on the Usage tab
  3. Click on Data next to the desired subscriber (if applicable)
  4. Click on See data top-ups
  5. Select your desired option

Using your mobile device

  1. Open the My TELUS app
  2. Click on the Usage tab
  3. Click on Add a Fast Pass or View data top-up options
  4. Select your desired pass

Note: Fast Passes and data top-ups are available through self-serve services, including My TELUS, the My TELUS app, the TELUS Virtual Assistant and by replying to SMS data notifications. Fast Pass and data top-up purchases are not available through a TELUS representative.

 

Pro-tips from the experts

  • Our Neighbourhood experts have curated helpful tips on managing data usage for both Android and iOS devices. Be sure to check them out!
  • Fast Passes and data top-ups will be available until the end of the current billing cycle and won’t carry over to the next cycle
  • If you’ve had a data-heavy month, keep an eye on your usage and look out for additional notifications to prevent pay-per-use charges
  • Fast Passes and data top-ups can only be added up to 3 times (for each given amount) within each billing cycle
  • In addition to managing data notifications, TELUS Data Manager offers a variety of tools that will help you manage your usage

For more information check out Adding Fast Passes and data top-ups on TELUS.com

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