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un suspend a number in my account

Aliona
Neighbour

hello, I suspended a number on my account by accident, can anyone help please how to reactivate the number on the network.

 

thank you in advance

7 REPLIES 7

TELUS_Support
Official Support Team
Official Support Team

Hi @Aliona - we will send you a message to assist


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Hello, I have a similar issue where my phone number was deactivated about an hour ago. I believe this was a mistake on my end. is there a way to reverse that? We were simply trying to transfer my number to my new phone. 

Thank you!

TELUS_Support
Official Support Team
Official Support Team

@hpano We sent you a private message to gather some account info so please keep an eye for it 🙂


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Cory2
Friendly Neighbour

Same

TELUS_Support
Official Support Team
Official Support Team

Hey @Cory2 - we'll send you a private message


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Juice
Neighbour

Having the same problem. Accidentally suspended #

TELUS_Support
Official Support Team
Official Support Team

Sorry to hear that! To unsuspend your number, please send us a private message with your account details and we'll help get it sorted for you.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.