10-15-2021 10:26 PM
Hey Everyone,
A few days ago I signed up for Telus and my account is active, however the sim card is still on it's way apparently.
Because of this, I'm essentially paying for 2 services (with the Telus one I can't even use yet)
So I have purchased a Telus sim card so that I can get up and running this weekend, but I'm running into problems activating it.
When I try to activate, the website makes me verify via a pin. It gives me the option to do it over email, or via SMS to my telus (temporary) number.
Obviously I can't access the SMS on the Telus number yet, so I tried the email option.
The website emails me a pin, however I get this error on the website and cannot proceed:
A verification code cannot be sent to the selected email address at this time. To receive a verification code right away, please choose the SMS option.
Is there anything that can be done to get my telus sim up and running?
Thanks