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new phone

Just Moved In


curious, Is anyone having difficulty getting your existing phone number moved onto a phone purchased from Telus? I was going to move from koodo to telus, my phone number is not port protected. The store said there are dozens of customers all having a similar problem, but when I just finished calling around, it seems there are no other stores/customers experiencing difficulty getting their telus phones to work. HELP?!

can someone explain what is going on with tlus, or is it the particular store i went to?

FYI - It has been 1 week since i purchased the phone, and the telus store has not been able to give me a working phone number. Ridiculous.


Friendly Neighbour

I switched from koodo a couple weeks ago and the number immediately although it was the same phone a s23u. Do you still owe money on your previous device or account?