Forum Discussion
Wifi calling not working
Hey, Doing this on behalf of my bf cause his account won't link but we live out in the wood and need wifi calling other wise we have no way to contact anyone. It was working fine then at some point t...
The wifi calling feature just stopped working at some point today. We have next to no cell reception at home so we rely on wifi calling completely. It was working fine at 9:00 am but I noticed at 3:00 pm I was unable to make any calls. I have done and redone all the resets and troubleshooting tasks on both my device and my wifi router with no issues found. It isn't just my device that it is not working on either, neither my daughter or my roommate can get it to work on their phones either. We are all Telus subscribers on the same account.
I have read in other posts that sometimes network issues can impede wifi calling but haven't been able to find anything stating a current issue in my area.
Does anyone have any tips or insight into what's going on?
Did you check for WIFI calling being turned on. UPDATES are a plague in resetting stuff. I am sure I had one recently.
Yes and it was turned on as was the case with the two other phones. Tried toggling it on and off, resetting wifi calling entirely and going through the full set up again which I had to do standing at the end of my driveway where I can get a tiny spot of service in order to get the text code. I've tried everything even factory reset my starlink router. I'm thinking it must be a telus issue because it's not working on all three phones. 2 are android and 1 iPhone.
