Wifi Calling

[CityKitty]

Greetings!

I have gone through the tutorial here and a few of them online, but there is no way, it would seem, for me to access wifi calling on my Galaxy S22 Ultra. Is there something I'm missing? Anyone who has done this, can you tell me if there was missing information in the tutorial or something of that nature?

Any help gratefully appreciated.

[xray]

I can't tell you what might be missing from the tutorial you used because I don't know which one that is.

You say you can't "access Wi-Fi calling" on your phone. Do you mean you can't find the setting to turn it on or you found the setting but it's not working?

[CityKitty]

Sorry, yes the instructions tell me to go to this section in settings but there's no such section there. Same thing when I try a google tutorial. I've checked the list and the s22 is on it as being eligible for wifi calling. So now I'm wondering if the instructions are old and sections in settings have changed but a search on my phone didn't turn up anything related. Now I'm wondering if I need to upgrade my cell account or whatnot.

[Nighthawk]

Did you purchase your S22 from Telus or did you get it somewhere else?

[CityKitty]

I got it somewhere else.

[TELUS_Support]

Do you know if you have WiFi calling enabled on your account? 

[CityKitty]

Oh! No I don't know but that must be the problem.