WIFI hot spot TELUS passpoint

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SC
Helpful Neighbour

Lately I noticed WIFI hot spots called TELUS Passpoint.  Anybody know what it is?

Community Manager
Community Manager

@SC TELUS Passpoint is a network setup for foreign travelers from our international roaming partners. These roaming partners installed apps on their customers' devices to find and connect to these hotspots. Domestic users would continue to use #TELUS for WiFi service. 

BillTelusCust
Ambassador

Thanks for the information.

Isn't that nice.  People from other countries get to use the "secure" hotspots and we don't.

 

Why do they not let us have internet access to this worldwide network of hotspots too?

SC
Helpful Neighbour

Thanks.  That explains what TELUS asspoint is.  But I do not understand why casual roamers can have access to TELUS' secured WIFI hot spot and yet IT'S loyal customers are denied access to this secured hot spot and forced to use an unsecured hot spot. Telus used to have a secured hot spot for its customers called #Telusdirect; but due to some implementation issues, it was withdrawn.  Why not let Telus customers use TELUS passpoint?  Was ii because of implementation issues also?

TelusCustomer12
Resident
Interesting. Why would Telus have a secure system set up to the exclusion of their paying domestic customers? I wonder if Shaw reserves its passpoint system for international travellers or if they allow their paying customers to use it as well?
BillTelusCust
Ambassador

Shaw's Passpoint is available to their customers, but is only compatible with iOS devices running version 8.0 or newer.  At some point, they said other device support would be "coming soon". 

 

"Coming soon" is getting to be as scary phrase as "for  your convenience".

 

If Telus does indeed have hotspots that are part of an international network of hotspot 2.0, why aren't the domestic customers allowed on both the Telus and international ones?  Strange indeed.

BillTelusCust
Ambassador

One of the networks Telus Passpoint works on is Boingo Wireless.