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Vacation mode on stuck overseas cant contact telus to reactivate it

Michael456
Neighbour

I stupidly put vacation mode on before I left for holidays. Now I have no access to telus customer support to reactivate it. 

 

I need to access my phone to transfer money via my bank. I'm stuck without any access to my bank or phone. Can anyone help with getting me in contact with a telus customer service agent. I can't call or message at all. There's nothing in the app I'm completely screwed anf the chat bot is useless as I have to speak with an agent 

3 REPLIES 3

WestCoasterBC
Community Power User
Community Power User

Fastest way is to reach out to Telus on X  @TELUSSupport 

Humphreys
Neighbour

Just write straight forward to mail support

TELUS_Support
Official Support Team
Official Support Team

@Michael456 We can help :). We've sent you a private message to collect your account info.


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