a month ago
I recently received a text with an exclusive loyalty offer that offered to waive my existing device balance if I upgraded my device … then when I went my local store Telus refused to honour the offer. Anyone else have this issue? My suggestion would be to not trust anything Telus says.
a month ago
Hi @Edwin - sometimes these offers are loaded into your self-serve account and are exclusively redeemed there. If you have issues with redeeming let us know via private message and we will be happy to help!
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
2 weeks ago
I'm having the same issue and they are not available on the telus web on my computer or on my ios App.
2 weeks ago
Hi @timmmber4 - we would like to help with your situation. Please keep an eye on your inbox for a message from us
If our reply resolved your issue, please click on Accept as Solution to help others in the community.