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Stream+ Premium unable to active the subscription

ompala
Neighbour
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.
Sorry, your subscriptions list is not available at this time. Please 
try again or check back later.
Already talked to the telus technical departnment phone line but they were not helpfull at all.
Hopefully someone can fix it.
 
 
8 REPLIES 8

TELUS_Support
Official Support Team
Official Support Team

Hi there, we will send you a private message. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Me as well. Tried sending a message a few days ago - no one at Telus answered. Called today but went to “on hold limbo”. Boy, that lady bot is sure frustrating. Help appreciated. Please post the answer. Thanks.

Forgot to say, only Netflix worked. Now the dates for activating Netflix and the 3 others will be different. How does that work with billing? As well, instructions need to be provided to those who already have Amazon Prime - how does the activation work in this case? Thanks

Hi I did the steps mentioned on the pm.

Helianthus
Friendly Neighbour

Hi, could you kindly post those steps here since no one seems to be answering? Boy Telus, you have to do better.

HI there I have had the same problem, were you able to find a solution or anyone that can help?

debbievel
Organizer

I am having the same issue.  I keep getting charged but I am unable to activate the subscription. 

mfett
Just Moved In

Pretty much the same issue here, although I WAS able to able to activate Netflix via an email directly from Netflix. 
I kept trying to activate for a week with no luck, then I filled out the support form that the site directs you to.
It's been 5 business days and no reply.
I keep getting reminder emails to activate, and I keep trying them.
A day or two ago the Apple TV activation email DID actually work, so yay for that.
Disney Plus, Prime and Telus films still give me the same error as the original poster

"Sorry, your subscriptions list is not available at this time."

The Virtual Assistant won't connect me to a person.