Showing signal but cannot make or receive calls.
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08-29-2021 02:19 PM
Is it right that this is a problem with LG? Normally we've gotten new phones with the plan so not sure if it's linked. Could the SIM be corrupted and transferred the issue to mine even though I've put mine back?
Can't try our old phones because they are still locked.
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08-29-2021 03:44 PM
You can ask your previous provider to unlock your older phones, there is no charge for this. If you got the phones after Dec 1, 2017 they should be unlocked.
If your old phones have the same size sim as your new phones then testing the sim in the old phones should be simple.
Can you text each other, or other people.?
If you have had the phones for less than 15 days you can cancel the contract.
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08-29-2021 03:50 PM
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08-31-2021 11:45 PM
your problem could be related to this android issue
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09-01-2021 12:26 AM
Thank you for your help.
