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Service Consistency

montgomeryj
Neighbour

Is anyone else experiencing issues with SMS, having to retry sending text messages?  Or issues getting phone calls?  My location is in Eastern Ontario, so curious if there are issues.

3 REPLIES 3

A-B
Community Manager
Community Manager

You can always check out our page at www.telus.com/status to see if there are any network issues in your area. That page also has a button to report issues to our network team directly as well.

it's not so much an outage, but an intermittent problem.

A-B
Community Manager
Community Manager

If restarting your device or resetting your Network Settings doesn't resolve the issue, you could also always reach out to our Mobility team or visit the nearest TELUS store to speak with our team as well.