At 19:01 I received a sms question. (See below). I didn’t use any call in service this past 2 weeks +. Not sure what’s going on.
TELUS (Free SMS): 3 quick questions about your recent experience will help your service! How would you rate the performance of Vansh, the call centre representative who assisted you on Jun 28? Reply using 5 to 1
5= Excellent
4= Very good
3= Good
2= Fair
1= Poor
