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Requested a phone number change

Just Moved In

Hello there! 

I tried to change my phone number online, and under my device and plans tab, every tab except "number transfer status" says 

Screenshot 2022-08-12 153313.jpg



And the number transfer status says this

Screenshot 2022-08-12 153131.jpg

I was wondering, how can I fix this? Is there a way to cancel my request for a new number? 

Will these alerts go away on their own? 


Thank you for reading my message, any advice is helpful ❤️ 


Community Power User
Community Power User

I’m confused. Number transfer is to move your number between carriers. Requesting a new number should present you with a choice of new numbers. You shouldn’t be entering a number.


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