Prepaid phone top up
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02-11-2024 05:28 PM
Topped up my phone yesterday and it's still not working. Says it's not activated
3 REPLIES 3
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02-12-2024 11:35 AM
That's odd. Are you still seeing that message today? I do know that lines can be cancelled if money isn't added for a certain length of time; but regardless we'd need to see the account to confirm. I'll send you a private message, thanks.
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02-12-2024 02:59 PM
If your plan lapsed, even by a day, you will need to choose a plan, in addition to the monetary top up.
NFtoBC
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02-12-2024 03:14 PM
Thanks for the response. So does that mean there will be extra charges because of an additional plan?

