Forum Discussion
CAMERC
4 years agoOrganizer
Prepaid Plan Auto Top-ups: "Every 30 Days or When Balance Falls Below $5.00" Choice Implications
I'm wondering if the added specification "....when balance falls below $5.00" with the Telus prepaid plan 30-day auto top-ups account payments helps those of us with a $15 a month plan avoid having t...
dru
Community Manager
4 years agoCAMERC If you pre-set the minimum balance top-up amount ($5) it'll work in conjunction with 30-Day top-up as follows:
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If you don't go below a balance of $5 within 30 days, the account is topped up via the 30-Day Top-up.
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If you go below $5 within the 30 days, then Minimum Balance Top-up is used.
So you've got two options working in the background at all times to ensure continuity. I hope this answers your question.