Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Last attempt to clarify:
The premise of the Favorites list is to hide the channels from My Subscribed and All Channels lists that are of no interest to the viewer.
Hence when channels of no interest are hidden the Favorites should dominate throughout the platform. For argument sake, let's pretend there is no Guide button. Now apply the Favorites list form feature to 1) the Ch ↑↓ button and 2) the OK↑↓ button functionality whereby changing channels, using either function, the scrolling of channels only applies to Favorites, as if all other channels no longer exist. "Out of sight out of mind"
The current form and function of hiding channels, such that, the Favorites list feature exists, ONLY, in the Guide is a work around. Otherwise they're not hidden if they pop up in other remote scroll functions. It's a pain!
I would argue, why have the Ch ↑↓ or OK ↑↓ "mini-guide" buttons at all? Just let the Guide "be your guide", with a dedicated freewheeling button, for all your channeling needs.
Kapeesh! 😎
KHRTELUS Team Member
TELUS Team MemberSo....customised channel surfing? You're watching channel 100 (one of your favourites), you don't like 101 or 102, you want Ch ↑ to jump you to channel 104, which is another favourite (as there is no 103)?
This isn't something the team has considered, but we'd need to understand the implications. Some people use the term "favourites" differently. I have favourite pants, but it doesn't mean that I never want to see or wear my other pants. We could also look at filtering the mini-guide as well, I will take this to our user research folks.
As mentioned above, there IS another way to scroll only your favourites, which is the 'Favourite channels' row on your home screen. This has a listing of what's On Now and what's Up Next and you can scroll L to R in increasing numerical order.
Your pants analogy is too funny 🤣. In keeping with, one has the choice of pulling past favorites off the hanger or opening that drawer. Much like one has the choice to edit Favorites and ❤️ old/new ones into the list.
Thanks for the reminder of Favorites on the Home Screen. Call it old school, I rarely use that feature.
That said, since the implementation of the Favorites feature dating back to Legacy gear, once set, the Ch ↑↓ button, etc scrolled only thru what was set to Favorites. Old habits Die Hard😉.
I get advancement in technology, "progress", if you will. However, it shouldn't relegate tried and true form and function to the bone yard.
The streaming and apps form and function features for the most part present no real issues and are welcomed. Yet, the TV side and recordings (as noted and under consideration) are in need of more work.
The humor is in jest of course. Your guys feedback is sincerely appreciated!
