Forum Discussion
Poor Service Reception
How can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. And I reset network settings on my phone per the agent recommendation but that di...
It’s the same issue for two different devices in our home.
dru
Community Manager
Community ManagerI'd recommend connecting with technical support for two reasons:
- the team can identify a potential issue with the site or
- aggregate it with like-issues from others to prioritize a fix
Technical support: 1-866-558-2273
In the mean-time, if it's affecting calls within your home, you can set up wifi calling to bridge the gap.
