cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Phone Plan Canceled Without Confirmation Now Basically Cannot Call and No Internet

s41307
Neighbour

Hey can anyone please help me??? I am now stranded with my phone service cancelled and I have no way of reaching support. I called support to cancel my phone plan at the "end" of my current billing cycle. As soon as I said that my call was disconnected without any confirmation or more words and my phone plan was cancelled on the spot. I now am left with no phone number and I use this phone number for the majority of my security things?

1 REPLY 1

NFtoBC
Community Power User
Community Power User

Borrow another phone to call and address, or reach out to TELUSSUPPORT on Twitter, or their Facebook presence.

NFtoBC
If you find a post useful, please give the author a "Kudo"