Outage

[Alea]

What's happening, why don't I have signals. It's on one time and the ma minute after it's off. What's happening? I'm tempted to switch services to Rogers.

[Nighthawk]

You'll need to provide more information. Telus has cellular service over a massive area.

• Where are you?
• What kind of phone?
• 3G? LTE?
• How close is the nearest cell tower to you? 

[xl]

Hmm.... Rogers appears to be having problems in Toronto and Ottawa now...

  http://canadianoutages.com/status/rogers/map

I see Rogers has a outage yesterday...

  https://twitter.com/RogersHelps/status/510373339613782016

They also had outages in the past...

  http://vancouver.24hrs.ca/2013/10/09/rogers-cellphone-service-down

[SuperFred]

Hello Alea, our firends will be able to help and yes, we'll need more information regarding your issue. Are you having that signal problem everywhere or in a specific area only? Are you the only TELUS user having this issue? Was it always like that or you were able to use it before? Feel free to give us more details and we'll be happy to help!