Forum Discussion
Solved
My vpn blocked by telus
Why is Telus blocking access to my account using von which Inhave been using for years with no issues. Telus itself sells von service, this is unethical practice. Thinking of switching. Any advice if...
We've actually contacted our security team regarding VPN access to our website/applications and we can confirm that you will need to disable your VPN in order to access them
TELUS_Support
Official Support Team
Official Support TeamWhat happens when you perform the same action by disabling the VPN?
it works fine with no vpn.
- TELUS_Support
For now, consider disabling VPN if you need to check your account and re-enable it once you're done.
- TELUS_Support
I'll do some digging to see if this is expected behaviour (or not). I'll report back once/if I hear anything 🙂
