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I own my iPhone; overcharged for plan

AMB55
Neighbour

I just spent useless time with Telus loyalty. We, as a family have been customers for over 30 years (mobility, Pik, internet, security). We spend so much per month. I purchased my own iPhone at Apple but my mobility plan with Telus is the highest in the family at $85 per month for an obsolete plan. My husband and son have new devices through Telus and still pay less. The lowest Telus will go is $65 while other telcos will do it for $50 per month. Just wow Telus. I'm leaving on Tuesday if you don't do better. 0x A

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

We understand your frustration and appreciate your long-standing loyalty over the past 30 years. While there may not be much more we can do at this time, we’d be happy to have someone reach out to discuss your options further. If you'd like us to arrange a call, please send us a private message, and we’ll do our best to assist.


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