Help! Please and thank you. I'm issues with telus servers when trying to sync my email account

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CraigB
Helpful Neighbour

I'm having a lot of issues with telus servers when trying to sync my email account. What am I doing wrong?

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najodhia
Friendly Neighbour

Make sure you have the proper settings for your email server type - you might have to contact TELUS to find out which email server you're on but these settings should help:

 

For an IMAP server:

imap.telus.net
Port: 143
Use Authentication: No
Use SSL: No 

 

For a POP server:

pop.telus.net
Port: 110
Use Authentication: No
Use SSL: No 

 

Outgoing Server Name (same for both POP and IMAP):

smtp.telus.net
Port: 25 (or port 587 - if  port 25 does not work)
Use Authenication: No
Use SSL: No


If your phone’s internet is still working, I’d try calling their landline support. Those @telus.net emails are hosted by them.