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Equipment Price Match Request- no response

silca
Neighbour

@TELUS_Support I submitted an equipment price match request on Dec 31, 2024 and have not received any further updates. I received a text confirmation message on the day of submission stating that it would take approximately 15 business days to process. There doesn’t seem to be a way to track the status through the MyTelus app. Please advise any next steps. Thank you.

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