Forum Discussion
silca
10 months agoNeighbour
Equipment Price Match Request- no response
TELUS_Support I submitted an equipment price match request on Dec 31, 2024 and have not received any further updates. I received a text confirmation message on the day of submission stating that it w...
silca
10 months agoNeighbour
The price match request was for the iPhone 16 pro max. I’m part of the Bring it Back program and the monthly payment amount for this particular device went down shortly after my purchase. I’ve checked my inbox and spam folder regularly, but have not received any email updates on the price match request.
Dimo-X
Moderator
10 months agoGotcha, we sent you a private message so that we can check your account for any potential notes about this.