Recent ActivityMost RecentNewest TopicsSolutionsPhone got stolen, trying to swap sim but email option doesn't work.. My phone got stolen and i'm trying to swap the sim to a different device, however i keep getting A verification code cannot be sent to the selected email address at this time. To receive a verifica...Billed an extra month? I switched to Roger’s for the year end deal on Dec 27. Today I received a new bill, higher than all my previous ones, from Telus for Jan 12 - Feb 11. Any help before I head over to CCTS? kid lost phone with prepaid 365, can't switch SIM Hi, My kid lost his phone that has the prepaid 365 plan, Sim is lost too in the phone. I got a new SIM today and have an other phone for him but I am unable to switch the SIM, no option to do so in...New client Bill I love Telus they send me a bill . I am not even using there services yet . I am no way paying there bill never got SIM cards delivered have to call to cancel the service and to cancel a line I did n...iPhone 6 need to unlock please someone help me to unlock iPhone 6 for me Mytelusapp I been trying to get on my Telus app for weeks, I tried everything from deleting the app changing the password, clearing the cache, nothing is working. so frustrating it’s been like it every since th...Trouble Porting In from SpeakOut to TELUS Prepaid I’m trying to port my number from SpeakOut to TELUS Prepaid and haven’t been able to get help either online or by phone. I’m wondering if anyone else has had the same issue or found a solution. H...Difficulty Retrieving Past Invoices and Support Issues This is about invoices, attempting to find the first five months of the year & being unable to. Why? In June due to spotty rural-mobility-internet Telus switched me to a new mobility internet mode, a...Bring it back issue Signed a 2 yr contract with Telus with the bring it back program. At the end of the contract I decided to switch providers because of poor telus coverage in my area and significant lower cost. I have...SolvedDispute Over Bulk Discount Charge After Phone Payoff The idea that I would be charged to pay for the difference between Telus bulk discount on the phones and the retail price after over 360 months as a Telus customer is silly. Why silly? Telus is treat...