I had an arrangement with Telus to make a payment for my phone bill, I used the cilk2pay link from a previous bill and so far I haven’t seen that payment reflected in my account. I paid on September 16th. I’m worried because usually when I pay with my card I get a confirmation email right away and with clik2pay I got a confirmation from interac and from my bank but nothing from Telus. Does anyone know if this is normal? How long does it take for Telus to update the payment received from clik2pay?
