Changing carriers

[Lizroy]

I'm currently with Rogers Wireless and want to switch to Telus Mobility. Can I keep the same phone number?

[NFtoBC]

You can port your number from Rogers. It may take some time to occur, so discuss with Telus when you buy your phone to confirm the process.

[Lizroy]

Thank you, I will.

[Dark_Knight · Accepted solution]

To top up on what @NFtoBC said, it can take up to 2 hours for a Rogers cellular number to be ported over to another carrier, longer if it's a landline number.

I've ported to and from quite a few carriers over the years, if you provide them all the information needed, it's usually takes a matter of minutes. I believe they require the account number, IMEI and security PIN from your outgoing provider. 

Hope that helps. 🙂