September
I live in l'Assomption QC and switched to Telus last winter. I came back after a few months away and the signal sucks. Most calls fail, people cannot hear me and I can't hear them. Did something happen to towers, etc for the service to be so degraded. I talked to others that are experiencing the same. If it does not resolve itself I'll have to switch back to Videotron that had better signal (I end-up having to use my wife's phone to call back and have a clear conversation).
September
Have you had the chance to speak with our Mobility team about this? You can also visit our coverage map at https://www.telus.com/en/mobility/network/coverage-map and enter your location. There'll be a green 'Report an issue' button which leads to a form that you can fill out; this form goes straight to our network team for investigation.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
September
Reported the issue last week. Have not heard back.
September
You can try reporting the issue here as well: https://www.telus.com/en/mobility/network/coverage-map
If our reply resolved your issue, please click on Accept as Solution to help others in the community.