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A call failed notice

Will
Just Moved In
A call failed notice appears whenever I try to make a call. I have $20 on my prepaid account
1 ACCEPTED SOLUTION

Pamely
Ambassador
Hey will,

You should try to power-cycle your phone, most of the times it will fix the problem, if it is still giving you issues and your phone doesn't have a simcard, you can try this step:

1.Dial on your phone *22803+SEND.
2. Listen to your phone and there is going to be a machine giving you options.
3. Choose option 1 for English
4. Choose option 1 to Program the phone.
5. You will get confirmation that it was successfully programmed.

Phone will be rebooted by itself then once is back on it should be working.

View solution in original post

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Have you rebooted your phone by completely shutting it down?

 

NFtoBC
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Pamely
Ambassador
Hey will,

You should try to power-cycle your phone, most of the times it will fix the problem, if it is still giving you issues and your phone doesn't have a simcard, you can try this step:

1.Dial on your phone *22803+SEND.
2. Listen to your phone and there is going to be a machine giving you options.
3. Choose option 1 for English
4. Choose option 1 to Program the phone.
5. You will get confirmation that it was successfully programmed.

Phone will be rebooted by itself then once is back on it should be working.