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1gpbs 5g service failure 2 months now on Pixel 6

brr
Just Moved In

Going on to 2 months now i have sub-par service. Anyone else having these issues? telus advised the has "open maintenence" on my area. Paying for "upto" 1gbps 5G service. 

Looking for anyone else that may be having issues and if they have any luck on having telus fix service issues. 

 

Location is RURAL. There is no LOS issues, or terrain to cause signal loss other than some trees to 1 telus transceiver. (4 in the area)

 

This is if i walk 1 block down the street, near a different telus transceivers:
5g_block_down_the_street.png

This is what my speed looks like outside my house on a good time.

5g_home_best.png

Here are my speed when things turn to **bleep** daily. both 5G and LTE mode.

5g_home_worst.pnglte_home_worst.png

2 REPLIES 2

T-Speed
Community Manager
Community Manager

Hi @brr 

In which area are you experiencing the issue? 

brr
Just Moved In

Abbotsford, BC Area.