Forum Discussion
JullieJay
6 years agoNeighbour
onlineorder processing
i placed an order on April 17th ,2020 credit card charged but nothing on my order yet, i think telus is a scam
JullieJay
6 years agoNeighbour
I did and this is the message " Please contact us as soon as possible by email at [email protected] so that we can complete the processing of your order. " i have contacted several times also called + 1 866-488-2709 but still no success. at this stage all i want is my money back then call my order
xray
6 years agoHero
Is it possible that there is something wrong with your email and you haven't been getting correspondence for your order?
Usually sending email to a general mailbox like [email protected] triggers an automatic reply saying they received your email. Did you get such response?
- JullieJay6 years agoNeighbourI only got the automated reply they will get back to me in 2-3 days time but they never did.
- Visconteau6 years agoNeighbour
Well written, thanks for sharing! 🙂