device balance

[Us]

After your device balance is paid, does your monthly bill decrease?

[NFtoBC]

No, the device balance is not a separate part of the plan. You can choose to switch to a BYOD plan instead of your current plan, if you wish.

[Lola]

I think this is the single most confusing thing for mobility customers. Providers should simply tell the truth, and say: "Your phone depreciates by 25.00 per month until after two years it reaches a value of 0.00." I think most customers would understand this.

[NFtoBC]

@Lola

Koodo separates the subsidy of the phone from the plan costs, by use of their 'Tab' program. Based on the content of their forums, it does not reduce confusion.