Telus mobility customer, data apart of my account

Shaw provides our wifi . My cellphone won’t let me set up cellular data hotspot ? Telus wifi address now on my cellphone? Plus Shaw wifi address in settings with my mail ? Help ! I don’t want to call again and be on hold for too long ! Why won’t my settings for wifi , Data , IP , etc stay as I’ve had to reset to many times? TIA
Community Power User
Community Power User

If you are resetting your phone, settings will be lost.

Can you more clearly describe what you are trying to do?

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To NF's point;


What device model?


What are you trying to do;

just connect you phone to you Shaw WiFi?

manage multiple Wifi connections?

remove a save Wifi?