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Smart hub data top up

Tanisjade2729
Neighbour

‎04-13-2020 02:15 AM

I ran out of data on my smart hub this month. Tried to top it up and on the website it says something went wrong. And on the app it tell me that I’m not eligible at this time for a top up. Why? And how can I make it so I can top it up ?
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Playaprez
Friendly Neighbour

‎04-13-2020 03:49 PM

You need to speak to a Telus Rep.

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