Forum Discussion

k2spirit839's avatar
7 years ago
Solved

Telus Smart hub General Inquiry?!

Would anyone happen to know what Smart hubs are compatible and work with Telus?? Also what external antennas are compatible with the Huewei b612s-51d Smart hub?

  • LaneN's avatar
    LaneN
    7 years ago
    Sadly there’s no BYOD with the hubs. Maybe when they first came out but now they lock the hub’s IMEI to your residence. But you can buy a used Telus one from someone, I sold my ZTE before I got my Huawei.

    I did try an ASUS 4G/router I imported and put a new SIM card in it at a store and it worked but not at my house since I failed to realize it had a different LTE modem in it (wrong bands). Tech support told me 50/50 if it would work.

7 Replies

Replies have been turned off for this discussion
  • Or would any LTE Broadband Modem/(Wireless)Router work with Telus LTE mobile network for Fixed Wireless Internet(Rural Internet)??

    • LaneN's avatar
      LaneN
      Organizer
      Sadly there’s no BYOD with the hubs. Maybe when they first came out but now they lock the hub’s IMEI to your residence. But you can buy a used Telus one from someone, I sold my ZTE before I got my Huawei.

      I did try an ASUS 4G/router I imported and put a new SIM card in it at a store and it worked but not at my house since I failed to realize it had a different LTE modem in it (wrong bands). Tech support told me 50/50 if it would work.
      • jtg575's avatar
        jtg575
        Friendly Neighbour

        It's strange that the tech told you the BYO Asus router might work. I just tried to set up a Netgear LAX-20 4g router on my rural Smart Hub plan and was told by tech support that no BYODs are allowed at all. The Netgear should work (proper LTE bands), and in fact I managed to access a "device not compatible" Telus web page, which suggests that it does connect. But the phone rep said they could not activate/permit the device at all. 

         

        But that's the thing with Telus support: ask 5 guys, get 5 answers, and always with the impression that they're just reading scripts without really knowing anything. 

         

        Anyone had luck activating a BYOD router on the rural Smart Hub network?