Solved! Go to Solution.
Just to make sure we're running the same version of everything: Settings > About Phone > Software Information
Does your phone match the following:
Android Version 8.0.0 Baseband Version G930W8VLU3CRE3 Kernel version 3.18.14-13597454-QB18237167
The S7 you have, that was also purchased through Telus right?
Weird. Not sure why I have Quick Dial in my settings and you don't. Only thing I can think of is contact Samsung support and see if they have an idea. I can't figure out how one device has the option and another doesn't when we're both running the same software.
Try: https://www.samsung.com/ca/support/model/SM-G930WZKAXAC - Support options are at the bottom.