Forum Discussion
S22 Security Patches/Updates
I'm wondering why the S22 series is no longer receiving the monthly security patches. Yet, Samsung states the S22 is still on the list to receive them. Is this a Telus issue/feature? thanks ...
Maybe this is a CRTC complaint. Cyber security, is not something to mess with, and this is a 'Joke' of a process. Shameful all around.
Yeah, definitely. I already stated that in a post that has now been deleted.... errrr..... "archived";
https://forum.telus.com/t5/contentarchivals/contentarchivedpage/message-uid/150117#M14074
However, thread is still the TOP result on google if you search "Telus OTA" , and can be viewed with Google's cached copy.
Also, that thread, along with this and the other thread, knocking the official Telus OTA Schedule out of top 3 spots. 🤣 Brilliant, somehow we've made the issue worse by discussing it. 🙃🤦🏻:male_sign:😜
It seems like there is more activity deflecting/hiding the shortcomings, and more effort to control the complaints than just getting someone to type the following:
" Sorry (very Canadian opening, but could use 'Unfortunately'), an issue was discovered in our intended release, we(telus) / they(samsung) are preparing a fix, we will update with a new ETA ASAFP..."
(* hopefully at least a day BEFORE the update Dumps on people, so you can prepare your KNOX deployments).
Of course this update dropped Tuesday night WITHOUT WARNING after work while out watching hockey.... so not an ideal time to manage things, to say the least. 🤬
These seem like basic customer service items in a CRUCIAL area of SECURITY that is getting more and more high stakes. It's like an afterthought, until they want to sell you Telus Security or Samsung Knox, and then wonder why the feedback is " Do NOT recommend". 🤔
I don't want apologies, I just want sincere commitment to "Do Better". 🤙
