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Moto X 2014 Users - Lollipop
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11-16-2014 05:23 PM
Hi everyone, just bought the new moto x. I'm loving this phone. I've had many android phones before and I have to say this is by far the smoothest and best built device I've owned.
Now, one of the promises made by Motorola when you get the moto x is that you will always be among the first to get software updates. This is easily achievable for Motorola due to the fact that they use a basically stock version of android without any skins or modifications done to the android UI.
The new lollipop update has started rolling out to the nexus devices but also to the US unlocked version of the moto x and g 2014.
It shouldn't be too long before TELUS finishes up testing the firmware and specific modem used with this variant of the moto x and so we should also be seeing the update fairly shortly.
Please share the news if you get prompted to update your device to android 5.0 lollipop! I'm eagerly awaiting this update that should make the wonderful phone and even better one.
So far some users on the us version have reported:
Better battery life
Better camera performance
Increased fluidity and general performance
And of course a beautiful newly redesigned android OS
Cheers!
30 REPLIES 30
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11-22-2014 05:48 AM - edited 12-12-2014 02:30 AM
Hello JerCote,
We're just as excited for the Lollipop release on the MotoX! Our teams are working closely with Google and Motorola to bring Android 5.0 to our customers as soon as possible!
Regards,
Kyle
TELUS Team Member
http://about.telus.com/community/english/socialmedia
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11-25-2014 01:15 PM
Since Verizon released their update yesterday, we should be seeing something soon. Is the an eta for when this might happen?
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12-03-2014 03:27 PM
Is there an update or an eta on this? Gettin antsy.. Thanks!
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12-04-2014 12:30 AM
I would also like to know, not only for myself but for my customers that I recommend the phone to also
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12-04-2014 12:35 AM
The marketing for this phone mentions "fastest software upgrades" on TELUS website. It is safe to say that speedy software updates are important to the people who chose to purchase this phone. It has been 3 weeks so far since release of lollipop so I still find the delay reasonable but not for much longer since lollipop has been released for the 3 versions of the moto x in the US and Brazil. If someone knows approximately when that info would be greatly appreciated.
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12-04-2014 09:25 AM
I agree. Samsung has even doing soak tests and rolled out lollipop to a couple of regions.
Telus Moto X users were promised quick upgrades!
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12-04-2014 04:23 PM
So Samsung has started it's rollout to the S5 in Poland with the rest of the world to follow..... see the article at slashgear http://www.slashgear.com/tags/android-lollipop/
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12-05-2014 04:00 PM
Not sure if there is any truth in this post but if there is don't hold your breath it is looking like mid January
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12-05-2014 08:12 PM
Good news even mexico is getting the ota right now.....
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12-05-2014 08:50 PM
Hi Gageab, this was my post on XDA. Had a talk with a TELUS tech rep on the phone this morning.
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12-05-2014 10:05 PM
I wonder what would cause an additional month and a half of wait over the other xt1097 models. Motorola rep told me today that TELUS is releasing the update for the moto x which means the ball is in TELUS' court if other xt1097s are getting the update.
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12-06-2014 10:42 AM
Did anyone else get a firmware sensor update pushed last night?
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12-06-2014 11:10 AM
No, did you get prompted or was it through play store?
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12-06-2014 01:25 PM
It was a notification from Motorola. I just got the phone a couple of days ago so I don't know if it was an old update catching up.
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12-09-2014 10:27 AM
Telus - give us an update. We probably should have had the update a week ago..
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12-09-2014 03:14 PM
Sadly when you chat to any of the Telus agents, they don't know anything about the update. I guess their implementation team does not inform their support team of anything. Which has to make one wonder... how do you support something you don't know is supposed to be changing..... odd.
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12-31-2014 08:38 AM
Can we get some sort of update on this please?
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01-05-2015 02:46 PM
Agreed... TELUS, give us an update. Everyone is patiently waiting.
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01-05-2015 02:50 PM
I literally just finished chatting with technical support and the agent said they still don't have a time or date he could give me. The should really remove "quickest software upgrades" from their moto x description because this is frankly embarrassing at this point.
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01-05-2015 03:24 PM
Verizon and T-Mobile released in November closely followed by a number of other countries patience is one thing, this is becoming ridiculous.... Almost time to make a formal complaint to the competition bureau....
