How to unfreeze Telus mobility line

[Vaidehi]

Currently I am back home and want my CA number to be activated ASAP. I am trying to connect with live agent through chat and requested callback as well. No one has approached yet May b I am out of country or any other reason not sure. How do I unfreeze my telus mobility line through india? I tried calling them from here as well and all I am getting is call failed

[dru · Accepted solution]

@Vaidehi Are you calling from your suspended phone line? If so, that can be the issue.

The customer service number should work provided you're calling from an active Canadian number. Here are the customer care contact options:

Phone: +1-416-940-5995

Facebook Messenger: https://www.facebook.com/telus/
Twitter: https://twitter.com/TELUSsupport?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor