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Fighting with Telus for a week has been a nightmare
I have been fighting with Telus for a week I upgraded a phone. I'm supposed to pay $68.85 for easy payment left owing on contract. $37.50 for the remaining discount portion. Plus $310 bring it back and then the new phone I got was an iPhone 17 tax is on that was $161.59 as the phone was $1,469 our tax rate is 11% my phone plan is $101 plus tax please look at this bill and tell me where you can see the issues. I have talked to four different people and all them said the bills correct. My calculation show a few errors please let me know you guys' thoughts. If there is a way to post pictures would be nice let me know and I'll post pictures of my bill
1 Reply
These phone rental/bring it back programs are a royal pain in the a$$. It’s better to buy a phone outright and use it as a BYOD. If you need an upgrade down the road, just sell it and buy a new one. Better than dealing with stuff like this.
