Forum Discussion

Zavidovici's avatar
Zavidovici
Just Moved In
6 hours ago

Do I need to turn on data “roaming “ to use the 30 day easy roaming pass?

Telus easy roam

 I have Europe 30 day easy roam plan…just arrived but the data hasn’t worked in either Germany or Bosnia 

Do I have to toggle on “data roaming”?

I can’t connect to internet

I Worry about data roaming charges

I received a text messages that if it’s turned on then I will be charged extra

3 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    You will need to turn on roaming to connect to Telus affiliates in Europe. I believe that the pass uses your existing data plan so depending on what that is you may incur additional charges should you exceed that.

    • Zavidovici's avatar
      Zavidovici
      Just Moved In
      Thanks for feedback, but it’s not finishing. I’d rather hear back from Telus or anyone else was at this experience and not being charged to guide me accordingly.

      Thanks anyway
      • semiah's avatar
        semiah
        Just Moved In

        Same thing happened to me on my trip a couple weeks ago to france austria and hungary  could not get internet access which was important in locations where wireless wasn't available ( like train stations!) 

        Next time I'm going to go back to the "sail" data package which worked last year. Very frustrated with the europe travel roam package.  Can't afford to experiment with the Telus Europe roaming thing.

        The settings they suggest do not help us get internet access. Let us know if you get an answer from Telus.