08-03-2017 02:30 AM
08-03-2017 11:52 AM
As you can see below, on LTE it went down very fast clost to 5% per hour, thenw hen I switched to WCDMA/HSPA, it stayed at 70% for over 4 hours, then I switched back to LTE, it started going down. Most of the drain is reported as "unaccounted" in battery stats. I'm not sure if it's just the firmware not reporting battery consumption right.
08-03-2017 02:17 PM
Would be great if someone with an S8 on Telus can give feedback.
08-03-2017 04:10 PM
08-03-2017 04:58 PM - edited 08-03-2017 04:59 PM
@hishakThere is plenty of chatter (32 pages) of battery life issues with the S8. You can have a gander here for more issues people are having. Perhaps you can pluck out something useful. iOS user here, so not much further assistance to you. I'm guessing a software update will be issued sooner or later with optimizations.
08-03-2017 11:22 PM
@SarahBishop wrote:You try to reboot or even reset your device. This is an option that doesn’t try to find a flaw but rather eliminates all the potential weaknesses from the very beginning. Instead of investigating, you do a backup of all your data and then perform a factory reset. Your Galaxy S8 will end up with a clean system, just like it was in the first day you got it. You can use the backup to get your information back and continue to use the device, see what happens if the battery is still draining suspiciously fast.
192.168.1.1
Thanks for the response. I already factory reset the phone. I get the same drain even with no google account , just phone + sim on LTE
08-04-2017 02:23 AM
Samsung has had a history of issues like this. More often than not it was software related. If they've repeated their past mistakes, you may just have to wait for Samsung to release an update.
08-04-2017 03:04 AM
08-07-2017 06:00 PM
Maybe it has to do with the new Quad BAND LTE Advanced, maybe the Snapdragon 835 Modem is not fully optimized for it yet
08-18-2017 01:45 PM
I bought the S8+ and my battery was draining fast. I did the reset and nothing changed. I sent it back and got another one as the guy at the Telus store said it could just be that phone's issue. Same thing with the 2nd phone so I sent it back too. What's the point of having a new phone where the battery doesn't last as long as my S6 does. And I totally optimized it, shut all the Apps off, etc etc....nothing worked to improve the battery life. I've read online that others are also having the same issues with the S8/S8+ batteries. So you are not alone!
08-18-2017 04:53 PM
Seems the consensus on the many Samsung forums is a software issue that Samsung has to optimize/fix. If and when the software engineers can correct the issue is another story, as it seems like a fairly common problem S8/S8+.
08-20-2017 06:16 PM
This is horrible, the Canadian update always comes out late , we are told that they go through alot more testing . Yet we get a terrible firmware. I'm thinking it's because of the Quad Band LTE-A support update (June 2nd update). I think Rogers users don't have this issue since Rogers doesn't support it (Quad Band LTE-A) yet, only Telus and Bell.
08-24-2017 06:00 AM
Yes. Theres is definitely something wrong with the Canadian firmware . If you look at the images I posted, battery drain doesn't come from applications, the drain is "unaccounted".The international version of the S8, the one with the Exynos processor has no such issues.
When I get my phone back from Samsung for the 3rd time (they will probably say again that there is nothing wrong with it), I will install the firmware prior to the Quand Band LTE update and see if it works better.
08-24-2017 12:03 PM
My S7 Edge's battery life is so much better (more than 2x).
09-17-2017 04:52 PM