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Device Trade In

cmjrosal
Organizer

I did an online device trade in with Telus back in October. Its still showing in transit after 5 weeks, tried calling Canada Post with no luck. Called Telus multiple times and no one is able to help. This phone is from bring back program and telus had already charged me $690. Ive seen alot of post about the same problem and wondering if someone is able to help.it’s getting frustrating having to be on a call with telus for hours with no resolution. 

1 ACCEPTED SOLUTION

TELUS_Support
Official Support Team
Official Support Team

Hi there @cmjrosal - that's a bad situation considering they just went on strike but send us a private message, we'll try to help


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi there @cmjrosal - that's a bad situation considering they just went on strike but send us a private message, we'll try to help


If our reply resolved your issue, please click on Accept as Solution to help others in the community.