Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

Categories & User Stats

Recent Posts Feed

Recent Activity

Roaming SIM (South Korean) not working on Telus profile - Worked fine on Koodo
Hi everyone, I’m experiencing a strange network issue after switching my service from Koodo to Telus. Device: Samsung Galaxy S24 (Canadian model) Current Setup: Telus (Main) + South Korean SIM (Ro...
JasonYang
17 hours ago Place Mobility
19Views
0likes
3Comments
Urgent: SCAM - please cancel web order
On Aug 30, I received a call from (604) 338-XXXX. A man claiming to be a TELUS agent offered me a "special deal" - a free iPhone 16 Pro Max with a 2-year $45 plan (100GB data). It sounded too good to...
Tang
19 hours ago Place Mobility
customer service
Mobility
scam
473Views
0likes
2Comments
Bring It Back Issue
So my term was up, usually I go in store to do the bring it back but I’ve done it a good few times now so I figured I’d save myself time and do it online. Never. Again. I got the text saying my pho...
bailx13
22 hours ago Place Mobility
7.1KViews
2likes
13Comments
Voicemail on Business Plans
Do all Mobility Business Plans have voice-mail included? It's not on the included list for any of the plans.
ireneforbes
1 day ago Place Mobility
Mobility
6Views
0likes
1Comment
S26 Ultra Galaxy Watch 8 Promo Email
Greetings, Just wanted to see if anyone has gotten their Galaxy Watch 8 email to claim and activate the $15/mo plan yet? I received my phone and plan went active 6 weeks ago (fine print stated 4-6 ...
Szek
1 day ago Place Mobility
Mobility
35Views
0likes
1Comment
Telus HARASSMENT
1-866-369-9826 calls me every single day, sometimes multiple times a day. Usually around 5 p.m. MST but I have been called as late at 9:38 p.m. I have blocked this number after repeatedly answering ...
fawnvs
1 day ago Place Mobility
55Views
0likes
1Comment
Automatic switching to LTE
Hi folks, I am using an iPhone 15 pro max. For those that know Vancouver, I ride the West Coast Express and find that through Burnaby and into East Vancouver, my phone has pretty mediocre service in...
Solved
giantbrownguy
3 days ago Place Mobility
58Views
0likes
3Comments
Poor Network in my Area
I am with Telus with 2 lines. At my home address, the network connection is poor. Even though I have enabled the WIFI calling, the calls gets disconnected or the other person can't hear anything. E...
prashanttarkar
3 days ago Place Mobility
6.9KViews
0likes
7Comments
Two Step Verification Issue
Is anyone else having issues with the new two step verification process? It won't let me log in and no email with code ever shows up . Can't use support with out logging into the account I can't acc...
pjplanet
4 days ago Place Mobility
418Views
0likes
4Comments
I Can't Renew My Prepaid Phone
I'm fed up and appalled at how this site is run. I tried to add via a credit card, I need credits, which is rediculous. I add $150 to top up my account to buy the 150 plan, then it says 'Unfortunate...
SquiddyKat
9 days ago Place Mobility
101Views
0likes
6Comments